Welcome to Visual Thinking. A great customer experience starts here

Visual Thinking is the UK's only dedicated retail consultancy specialising in visual merchandising, brand delivery and retail performance improvement

Brand Audit

Featured Project: September 2014

Speedo asked us to help better define its brand retail guidelines, resulting in an engaging, interactive digital learning tool designed to 'lock-in' best practice VM standards across their entire international store team population.

Find out more
Brand Audit

Client Services

If you're looking for fresh ideas on how    to deliver a great customer experience and improve brand and commercial performance then we can help.

Find out more
Brand Audit

Visual Brand Audit

Leading brands know that excellent    retail delivery leads to better financial performance. But how do you know if your brand is living up to the marque?

Find out more
Brand Audit

VM & Retail Policy Development

Does your brand engage customers    with inspiring, easy to shop stores? Are products presented to maximise visual appeal and sales potential? If not, we can show you how.

Find out more
Brand Audit

VM & Retail Manuals

Better retail policy information and    brand communications materials deliver more effective and consistent VM implementation instore. Are your store policy tools well read and can do the business?

Find out more
Brand Audit

VM Training & Development

Train to gain. Unlock brand potential by developing retail people to deliver an outstanding customer experience. Our training creates a measurable impact on customer satisfaction and commercial performance.

Find out more
Brand Audit

VM & Retail Learning Tools

As development experts, our bespoke digital learning solutions offer flexible
and cost effective ways to deliver companywide training initiatives. Bring the ‘brand to life’ and equip retail people for success.

Find out more
Brand Audit

Brand Innovation

To deliver a great customer experience you need an innovation culture where new ideas are regularly introduced instore. Is your brand ‘open and ready’    for business?

Find out more

Recent clients

  • Harley-Davidson
  • M&S
  • Sainsbury's
  • Wilko

We're social

Read our blog for the latest retail stories and trends.

Visit our Facebook and Twitter pages to keep up to date with our latest news and to get in touch with us.