Each season, Visual Thinking is engaged to visit M&S International’s worldwide retail destinations to produce a comprehensive summary of in-store visual display, product presentation, marketing and POS / POP trends. The brief includes updating and up-skilling the client’s visual management teams in the key trends being used by leading retail brands in different international markets, as well as providing supporting e-learning materials.
Four times each year, the Visual Thinking team visits different designated international markets to indentify the ‘best of the best’ in new store concepts, retail and VM delivery and produce a summary of ‘what’s hot and what’s not’. The project involves visiting a total of 43 destinations such as New York, Barcelona, Dubai and Stockholm, and includes photographing and documenting VM concepts currently being used by key competitors of M&S International to showcase the leading retail brands and stores.
We then summarise our findings in a bespoke e-learning package which is uploaded to the M&S International intranet, including developing all artwork and written content. We have also created a dedicated blog where VM managers can offer feedback on their observations.
The exercise has provided VM managers with a unique 360 degree insight into retail trends and the VM strategies of leading global brands at the cutting-edge of the industry.