Digital currency

As the decade draws to a close, The Retail Exchange podcast recorded three special episodes exploring the challenges and opportunities that will lie in store for retail in the next ten years. In this first episode, it talks technology. Guest host Ian McGarrigle, Chair of World Retail Congress, is joined by Heal’s Customer & eCommerce Director, David Kohn, Karl McKeever, founder of Visual Thinking, and Ian Pattison, Head of Customer Engineering for Google, along with thought leaders from retail agencies FutureBrand, FITCH and Jack Morton.

Listen to more episodes at The Retail Exchange here.