Our Thinking
Insights on VM excellence
Visual Thinking retail industry blog
What it means to create retail excellence. How in-store experience shapes, changes and influences how people shop. This is where we preach what we practice. Stay informed and be inspired. And remember to sign up to get the latest updates sent to your inbox.
Filter by category:
Which Phoenix-like retailers will rise from the ashes?
Opinion
Proposition with Purpose
Opinion
Elevate to Win
Opinion
An open letter of support to retail’s leaders
Opinion
Now, and Next
Opinion
Amazon Fresh gives a taste of retail future
Events/PR
Visual Thinking @Home Spring Fair 2021
Watch/Listen
Costa Global Design Lead on retail coffee culture
Watch/Listen
Under one (new) roof
Opinion
High streets under siege
Events/PR
Why the time to optimise in-store performance is now
Opinion
Christmas essentials
Opinion
Is it really possible for stores to do more, with less?
Opinion
How retailers can share the love at the sharp end
Opinion
Driving home Christmas
Opinion
Wrangler Santiago
Store Review
Why uncertainty requires a Great British Reboot
Opinion
Guest host Karl McKeever talks exclusively to Falabella
Watch/Listen
Great British Retail offers hope in uncertain times
Opinion
Gap Orlando
Store Review
Respected US retail designer, Kambiz Hemati talks shop
Watch/Listen
Karl McKeever on The Retail Exchange podcast
Watch/Listen
EQ3 New York
Store Review
How luxury is leading festive VM
Opinion
Best in festive luxury VM
Watch/Listen
Guest host Karl McKeever talks exclusively to Allbirds
Watch/Listen
Why fashion retail must improve VM
Opinion
M&S Food Clapham
Store Review
Guest host Karl McKeever talks exclusively to thredUP
Watch/Listen
We judge the Baking Industry Awards 2019
Opinion
Microsoft London
Store Review
STORY x Macy’s NYC
Store Review
We talk to Retail Times magazine
Opinion
Celebrating 50 years of Pride
Opinion
How to bring diverse retail teams together
Opinion
Levi’s President of Global DTC on how it is reimagining retail
Watch/Listen
What is retail’s 2019 resolution?
Opinion
Kirsty Kean talks fashion VM on The Retail Exchange podcast
Watch/Listen
Suzanne’s story of creating global VM excellence
Opinion
Kirsty’s story of creating VM best practice
Opinion
Personal stories of creating VM excellence
Opinion
Is retail’s future bull(ish)?
Opinion
IKEA Greenwich
Store Review
Where are our British retail heroes?
Opinion
IKEA Planning Studio London
Store Review
Are UK supermarkets failing customers?
Opinion
Are retailers serious about going green?
Opinion
How retailers can embrace the new ‘experience economy’
Opinion
Visual Thinking in Monocle’s Retail Special
Events/PR
We talk retail in Monocle Winter Weekly
Events/PR
Why is serving men’s needs such a delicate issue?
Opinion
Working smarter means changing behaviours
Opinion
Volkswagen Birmingham
Store Review
Karl talks to China Daily
Events/PR
What next, for Next?
Opinion
Why ‘Slow retail’ still needs convenience and efficiency
Opinion
El Palacio De Hierro Mexico
Store Review
How pet retailing is becoming more human
Opinion
Why winning teams deliver better retail performance
Opinion
RH Chicago
Store Review
Lululemon Lab New York
Store Review
Uniqlo London
Store Review
Are premium experiences worth the wait?
Opinion
Why chocolate retailers still haven’t cracked Easter
Opinion
Victoria Beckham Hong Kong
Store Review
Karl McKeever speaks on Channel 5
Events/PR
REWE City Köln
Store Review